hey ceo!

I’m Tatiana O’ Hara

Agency & Team Operations Coach

5x time entrepreneur, almost-pro roller skater (lol) and the gal with the answers to all your systems and operations questions.

grab your free guide

To Tough Convos

Get the tools and resources you need to lead your team with confidence and clarity

download the guide now

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Want me to speak to your audience? 

Book me as a Guest Speaker!

Here are some of my favorite topics

  • How to scale to 6/7 figures using your team
  • Handling tough conversations (firing + critical feedback)
  • How to identify who your first hire should be

All virtual presentations run 60 minutes and include a 15 minute Q&A. Custom workshops available, and in-person upon request.

book a consultation

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It started with cupcakes.

If you ask anyone who’s known me for more than 10 years, they would tell you I’ve had at least 4 businesses since they met me. I sold fitness memberships, cars, houses, and snacks. (The vending machine industry was not it for me.) The common thread through all my many businesses — operations. 

Four years into my career as a district manager of a retail grocery chain managing 5 stores and $5M dollar monthly budgets, I created an exit plan. Taking my ops expertise online, I started helping coaches and agency owners refine their operations, map out their team structure, create metrics to measure success, and master a dynamic hiring process.

Since Then My Clients Have:

  1. Worked an average of 10 hours LESS per week
  2. Taken over 7000 hours of vacation time 
  3. Increased sales by more than 30%. Not by better marketing but by simply increasing capacity.
  4. Decreased team payroll by 10-20% by refining roles and operation

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Binge worthy podcasts where I tell you my best kept secrets...

Free of Charge?

Recovering from
the Grind 

with Tania Bhattacharyya

tune in!

How to Grow Your Business

with Work It Lady

tune in!

the one thing no one is teaching entrepreneurs

with asia abston

tune in!

DETERMINING WHO YOUR FIRST HIRE SHOULD BE

WITH CIARA GIGLEUX

tune in!

Building A Team & Stepping Into Your True CEO 

with soulful social

tune in!

How to Delegate and Stop the Grind

with Karima Creative

tune in!

How to Strategically Build Your Team

With Coffee with Courtney Lazar

tune in!

Retail Manager to Team Operations Expert

with Janelle Nicole

tune in!

Pretty Awkward

with Megan Yelaneye

tune in!

Creating KPI's for your team

with hannah murphy

tune in!

From Overwhelmed to Thriving CEO

with Madison Anaya

tune in!

Creating KPI's As An Entrepreneur

with the jo show

tune in!

tune into the podcast!

come visit us on youtube!

Binge worthy podcasts where I tell you my best kept secrets...

Free of Charge?

Recovering from
the Grind 

with Tania Bhattacharyya

tune in!

How to Grow Your Business

with Work It Lady

tune in!

the one thing no one is teaching entrepreneurs

with asia abston

tune in!

DETERMINING WHO YOUR FIRST HIRE SHOULD BE

WITH CIARA GIGLEUX

tune in!

tune into the podcast!

come visit us on youtube!

looking for some

Grab Your Free Guide

This training video & 20-page resource will help you navigate the 2 most common tough talks: firing & poor performance. 

You'll Get:

  • The must-have questions to ask before making a firing decision
  • Essential steps to prepare for the tough conversation, including an email template to schedule the big meeting!
  • Scripts and talking points so you can let ‘em down easy and prepare your team for upcoming changes
  • 10 steps to addressing a poor performance before the point of no return (aka firing)

download the guide now!

to tough conversations

“After using the guide, I’m much more confident about establishing things from the beginning. It’s easier now for me to lead people and have tough conversations. I am more confident as I learn to lead as a business owner.”

~Tiana, Candle maker & shop owner 

Making you the delegator, not the doer

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